Our Commitment to Privacy

At GROUPHUG, we prioritize the security and confidentiality of your personal information. Our approach is grounded in:

• Empowering Users: We put you in control of your data, providing clear options for managing and deleting it.
• Data Efficiency: We only collect the data necessary to deliver and improve our services.
• Clear Communication: Transparency is key—we explain how your information is handled without legal jargon.
• Built-In Security: Our technology is designed with data protection as a core principle, not an afterthought.

Effective Date: March 1, 2025

Welcome to GROUPHUG, a product of Fixer Network Inc. ("we," "us," or "our"). Fixer Network Inc. is the Data Controller responsible for determining the purposes and means of processing personal data collected through GROUPHUG. We work with trusted Data Processors, who handle data based on our instructions and in compliance with data protection laws. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use GROUPHUG.

1. Information We Collect

We collect the following types of information:

1. WhatsApp Data: Users manually upload their WhatsApp chat history to provide context for conversations prior to GROUPHUG being added to the group. Once GROUPHUG is added to the group, continuous monitoring occurs while GROUPHUG remains a member of the chat. This includes conversation data from the date GROUPHUG is added onward.
2. Usage and Event Data: We collect data on how you interact with GROUPHUG, such as page visits, feature usage, and actions taken within the service. This helps us analyze product performance, improve our services, and enhance your experience. Some of this data may be linked to your account but is primarily used in an aggregated or anonymized form.
3. Automatically Collected Data: We collect cookies for login functionality and analytics through Google Analytics.

2. How We Collect Your Information

• Manual Upload: Users upload WhatsApp data exports.
• Webhook Listener: For continuous conversation updates after the initial upload.
• Cookies: Used for login functionality and performance analytics.